Effective Date: June 19, 2025
Welcome to
Blue Ladder Strategies LLC
("we," "us," or "our"). These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Blue Ladder Strategies LLC, governing your access to and use of our business consulting, strategy, and implementation services (collectively, the "Services"). By engaging with Blue Ladder Strategies LLC,
accessing our website, or utilizing any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Services.
Blue Ladder Strategies LLC specializes in providing strategic consulting and implementation services designed to help service-based businesses achieve sustainable growth, optimize client acquisition, enhance operational efficiency, and increase profitability. Our Services aim to enable clients to scale without the common challenges of burnout, personal life sacrifices, or cash flow constraints. The specific scope of work, deliverables, timelines, and fees for each engagement will be detailed in a separate, mutually agreed-upon Service Agreement, Proposal, or Statement of Work ("Service Agreement"), which will supplement and be incorporated by reference into these Terms. In the event of a conflict between these Terms and a Service Agreement, the provisions of the Service Agreement shall prevail regarding the specific services outlined therein.
To ensure the successful delivery of our Services, the Client agrees to:
Payment terms, including fee structures, invoicing schedules, and accepted payment methods, will be explicitly detailed in your specific Service Agreement. Unless otherwise specified, all invoices are due upon receipt. Failure to make timely payments may result in the suspension or termination of Services, at our sole discretion, without prejudice to any other rights or remedies available to us. All fees are non-refundable unless otherwise expressly stated in your Service Agreement.
Both Blue Ladder Strategies LLC and the Client agree to maintain the confidentiality of all
proprietary or confidential information disclosed by the other party during the course of the engagement. Confidential information includes, but is not limited to, business plans,
financial data, client lists, marketing strategies, and trade secrets. This obligation of confidentiality shall survive the termination of the Services. Exceptions apply to information that is publicly available, independently developed, or required to be disclosed by law.
All intellectual property rights, including copyrights, trademarks, and trade secrets, associated with
the methodologies, tools, strategies, templates, and any proprietary software developed or utilized by Blue Ladder Strategies LLC in the provision of Services, shall remain the sole and exclusive property of Blue Ladder Strategies LLC. Upon full payment for Services, the Client is granted a non-exclusive, non-transferable license to use any deliverables specifically created for the Client under the Service Agreement for internal business purposes only. The Client retains ownership of its pre-existing intellectual property and any data provided to Blue Ladder Strategies LLC.
By providing your contact information (including, but not limited to, email address and phone number) to Blue Ladder Strategies LLC, you expressly consent to receive various marketing and promotional communications from us. These communications may be delivered via:
You affirm that you are the subscriber or a customary user of the phone number(s) and email address(es) provided. Message and data rates may apply for text messages.
Opt-Out Option:
You retain the absolute right to revoke this consent at any time without penalty. You may opt out of receiving future communications by:
You explicitly acknowledge and agree that Blue Ladder Strategies LLC reserves the right to use, publish, and publicly showcase the quantifiable and qualitative results achieved for your business as a result of our Services. This includes, but is not limited to, increased revenue figures, time saved through automation, successful client acquisition rates, testimonials (with your explicit permission for direct quotes), and other key performance indicators. These results may be utilized in our marketing materials, case studies, website content, presentations, and other promotional activities, aimed at demonstrating our capabilities to prospective clients and the general public. We commit to presenting your results in a professional manner and, where practical, will seek to anonymize or aggregate data if specific identifying details are not necessary for marketing purposes or if you request such anonymization in writing.
Any performance guarantee offered by Blue Ladder Strategies LLC (e.g., "2X your investment in 90 days" or "work for you absolutely free until the goal is met") will be specifically outlined in your Service Agreement. Such guarantees are subject to certain conditions precedent.
Crucially, in the event that Blue Ladder Strategies LLC does not meet an agreed-upon goal within the specified timeframe, and a "work for free" or similar remediation clause is invoked, your continued receipt of Services without charge is expressly contingent upon your business providing Blue Ladder Strategies LLC with complete, verifiable, and absolute transparency regarding relevant financial and operational data.
This includes, but is not limited to, granting full access to and verifiable information from:
This transparency is paramount to ensure accurate measurement of results, diagnose any potential impediments, and allow Blue Ladder Strategies LLC to effectively implement necessary adjustments and continue working towards the agreed-upon goal. Failure to provide such transparency will render the "work for free" clause null and void.
Blue Ladder Strategies LLC provides its Services with reasonable care and skill. However, we do not guarantee specific financial outcomes, increased profits, or business success, as these are dependent on numerous factors beyond our direct control, including market conditions, your execution of strategies, and external economic factors. Our liability for any claim arising out of or related to these Terms or the
Services, whether in contract, tort (including negligence), or otherwise, shall be limited to the amount of fees paid by you for
the specific Services giving rise to the claim in the six (6) months immediately preceding the event giving rise to the claim.
In no event shall Blue Ladder Strategies LLC be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, even if Blue Ladder Strategies LLC has been advised of the possibility of such damages.
You agree to indemnify, defend, and hold harmless Blue Ladder Strategies LLC, its affiliates, officers, directors, employees, agents, and licensors from
and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or relating to:
(a) your violation of these Terms; (b) your use of the Services; (c) your content or data; or (d) your violation of any rights of another party.
Either party may terminate the Service Agreement or engagement with written notice if the other party materially breaches these Terms or the Service Agreement and fails to cure such breach within thirty (30) days of receiving written notice thereof. Blue Ladder Strategies LLC may also terminate Services immediately without prior notice if, in our sole discretion, your conduct violates any applicable law or is harmful to the interests of Blue Ladder Strategies LLC or its other clients. Upon termination, you shall pay for all Services rendered up to the date of termination. Sections relating to confidentiality, intellectual property, limitation of liability, indemnification, governing law, and dispute resolution shall survive any termination.
Any dispute, controversy, or claim arising out of or relating to these Terms or the Services shall first
be resolved through good faith negotiations between the parties. If the dispute cannot be resolved through negotiation, the parties agree
to first explore mediation. If mediation is unsuccessful, any remaining dispute shall be submitted to binding arbitration in Maricopa County, Arizona,
in accordance with the rules of the American Arbitration Association. The decision of the arbitrator(s) shall be final and binding
on both parties.
These Terms and the relationship between you and Blue Ladder Strategies LLC
shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law principles.
These Terms, together with any applicable Service Agreement, constitute the entire agreement between you and Blue Ladder Strategies LLC concerning the Services and supersede all prior or contemporaneous understandings, agreements, proposals, and representations, whether written or oral, between the parties regarding the subject matter hereof.
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction,
the remaining provisions shall remain in full force and effect.
Blue Ladder Strategies LLC reserves
the right to modify or update these Terms at any time, at our sole discretion. We will notify you of any material changes by posting the updated Terms on our website with a revised "Effective Date." Your continued use of our Services after
such modifications constitutes your acknowledgment and agreement to be bound by the modified Terms. We encourage you to review these Terms periodically.
If you have any questions, concerns, or requests regarding these Terms or our Services, please contact us:
Blue Ladder Strategies LLC
Email:
Phone:
816-309-1877